Mitchell 1 Product Knowledgebase

Welcome to the Mitchell1 Product Knowledgebase.   This Knowledgebase consists of common symptoms and solutions that can assist you in resolving software issues.

Select a product and browse the documents or use the Search to quickly find the issues you are seeking.

Current Products

• OnDemand5 Repair And Estimator
• OnDemand5 Manager
  • ShopCAT
• OnDemand5.com
• OnDemand5 Medium Truck
• OnDemand5 Transmission

Legacy Products

• On-Demand 4 Repair And Estimating
• Series
• Medium Truck
• Transmission

Note: Limited Support information is available on our Version 4x and older software products. For the latest upgrades and software features Mitchell 1 recommends that all customers upgrade to the Version 5 software. Current OnDemand5 Repair and Estimating Customers may upgrade to Version 5 for free via the OnDemand5 Upgrade form. Contact your Mitchell 1 Sales Rep or call us toll-free (888.724.6742) to upgrade your Management, Transmission, or Medium Truck software to the current software version.

Non-Mitchell Software

• Peripherals

Contact Us via Online Form

If you can't find the support information you are looking for in the knowledgebase or would like to make a comment or suggestion, please contact us via our online support forms.

• Contact Us