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Support help with product
installation, data updates, or resolving software
issues.
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Support questions or issues related
to product content.
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Service help with account information,
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Note:
Version 4x estimating customers, please
refer to ON DEMAND FAQ.
Version 5x estimating customers, please
refer to the OnDemand5
Estimating FAQ.
I have
received my new updates how do I register?
Registering
the Estimating Data
First insert the CD
labled PLG in the CD-Rom drive.
Open Mechanical Estimating
System.(If Mechanical
Estimating is already open please go
to step 3.) You should receive
a message that says 'New Product Located
Update Now?' Click on yes to 'Update'
and choose 'Yes' on all remaining prompts.
After the registration process has completed
you will be able to access the new Estimating
Data.
After inserting the
needed CD into the computer click on
'Setup'. After choosing 'Setup' click
on 'Registration'. The 'Product Registration'
box should open and list the CD disk
number(01-1 Estimating Parts and Labor-PLG
Label). Now click on the button
labeled 'Register Selected Products'.
If the box is gray then click on the
white boxes under 'Register' located
to the left of the product. After the
boxes have been checked you should be
able to click the 'Register Selected
Products' button.
When
I print a customer worksheet, the customer
information does not appear on the printout.
How do I resolve this problem?
Make sure
the "Use Detail Report" is selected.
Open Mechanical Estimating System then
click on 'Setup'. After clicking on 'Setup'
choose 'Worksheet Options'. Now check
the box that is marked 'Use Detail Report'.
On this screen you can also setup your
tax rate on parts and labor. If you are
going to print customer worksheets then
you want to completely setup all options
on the 'Worksheet Options' screen.
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