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OnDemand5 Estimator FAQ

Getting Information About OnDemand5 Estimator: OnDemand5 Estimator User Guide (.pdf) | Product Information | System Requirements | Order OnDemand5 Estimator | Version 5.7 Enhancements

Free! Order NAPA parts from within your Mitchell1 Management and Repair and Estimating Software. Link to the NAPA Parts Catalog Order form.

New! Visit our Technical Support Knowledgebase for updated Manager/ManagerPlus support information.

 I am having problems upgrading from OnDemand v.5.0 to v.5.1
How can I upgrade to OnDemand5?
What are the Software and Hardware Requirements?
How can I find out more about OnDemand5?

Mitchell Parts and Labor Guide (v.4.x) FAQ

I am having problems upgrading from OnDemand v.5.0 to v.5.1.

Most of the problems reported with the v.5.0 to v.5.1 upgrade have been caused by a failure of the setup program to autorun. If you are experiencing difficulty with the upgrade process, please read the Technical Bulletin.

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How can I upgrade to OnDemand5?

OnDemand5 is the most powerful and easy to use version of our world-class repair and estimating system. All current OnDemand users are eligible for a free upgrade. Just complete the convenient form at http://www.mitchellrep.com/upgrade/upgrade50.asp.

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What are the Software and Hardware Requirements?

A 32-bit application, OnDemand5 works within the Microsoft Windows 98 Second Edition, Windows 2000®, Windows ME, Windows NT® 4, and Windows XP® software environments. OnDemand5 is browser-based, requiring that you have Microsoft® Internet Explorer® (IE) version 6.0, or higher installed on your system. If you don't have a supported version of Internet Explorer installed, the installation program will automatically install it for you.

You also need at least one DVD/CD drive to read the data. It is highly recommended that you configure your system with two (2) DVD drives so that you can use both Import and Domestic DVDs without switching and that you copy the Estimator data to your hard drive during installation/registration.

The most current software requirements are posted at: http://www.mitchell1.com/hreqs/sysreqs.asp.

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How can I find out more about OnDemand5?

Our Product Showcase has information about OnDemand5 and other Mitchell 1 products. For more detailed information, you can download the User Guide from our Documents page.

To see the product or if you are interested in ordering, contact your local Mitchell Sales Rep.

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