Normal response time on email support
is one business day. If you need immediate assistance,
Mitchell 1 Direct Assist
Welcome to Mitchell1 Direct Assist.
This web-based assistance tool enables Mitchell1technical
support agents to remotely view your environment and
provide technical support for Mitchell1 products.
This tool is provided subject to the terms of your
agreement with Mitchell1 for technical support services.
You acknowledge that you are responsible
for maintaining the confidentiality of your data and
that Mitchell1 assumes no responsibility regarding
any data made available to Mitchell1 through this
connection. Please close any window containing confidential
data before accepting this connection. You also acknowledge
that Mitchell1 is not responsible for any data loss
through the use of this connection. A recent backup
of all of your data is recommended prior to your making
this connection available.
By making your system available for
remote viewing, it is assumed that you are the authorized
party and assume full responsibility for making this
connection with Mitchell1.