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If you can't find what you are looking for in these pages, please use our online forms to ask your question directly to a qualified support rep. Normal response time is within one business day.

Online Support
If you have a question or comment for Mitchell's support team, here's the place to start.
   
Find Your Rep
your Mitchell Rep can answer many of your product-related questions or place your product order.
   

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Normal response time on email support is one business day. If you need immediate assistance, please call Support.

 

Mitchell 1 Direct Assist

Welcome to Mitchell1 Direct Assist. This web-based assistance tool enables Mitchell1technical support agents to remotely view your environment and provide technical support for Mitchell1 products. This tool is provided subject to the terms of your agreement with Mitchell1 for technical support services.

You acknowledge that you are responsible for maintaining the confidentiality of your data and that Mitchell1 assumes no responsibility regarding any data made available to Mitchell1 through this connection. Please close any window containing confidential data before accepting this connection. You also acknowledge that Mitchell1 is not responsible for any data loss through the use of this connection. A recent backup of all of your data is recommended prior to your making this connection available.

By making your system available for remote viewing, it is assumed that you are the authorized party and assume full responsibility for making this connection with Mitchell1.