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Technical Support
help with product installation, data updates, or resolving software issues.

   

Product Support
questions or issues related to product content.

   
Customer Service
help with account information, billing status, or to update your address, phone number, e-mail address, or other account information.
   
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your Mitchell Rep can answer many of your product-related questions or place your product order.
   

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Mitchell 1 Direct Assist

Welcome to Mitchell1 Direct Assist. This web-based assistance tool enables Mitchell1technical support agents to remotely view your environment and provide technical support for Mitchell1 products. This tool is provided subject to the terms of your agreement with Mitchell1 for technical support services.

You acknowledge that you are responsible for maintaining the confidentiality of your data and that Mitchell1 assumes no responsibility regarding any data made available to Mitchell1 through this connection. Please close any window containing confidential data before accepting this connection. You also acknowledge that Mitchell1 is not responsible for any data loss through the use of this connection. A recent backup of all of your data is recommended prior to your making this connection available.

By making your system available for remote viewing, it is assumed that you are the authorized party and assume full responsibility for making this connection with Mitchell1.


 
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